Terms of service

Fabric Garden – Terms of Service & Policies

Effective Date: [Insert Date]

Welcome to Fabric Garden. By using our website and services, you agree to the following Terms of Service. Please read them carefully.

1. General Information

Fabric Garden operates an online store offering apparel and fashion products. All content, products, and services are provided subject to the terms outlined in this policy.

By placing an order with Fabric Garden, you agree to comply with these Terms of Service.

2. Orders and Payment

All orders placed with Fabric Garden are subject to product availability and confirmation of the order price.
Accepted payment methods may include Cash on Delivery (COD), credit/debit card payments, and advance online payment, depending on the options available at checkout.
For COD orders, refunds will be processed after deducting 4% government tax and applicable delivery charges if a return is approved.
For advance payment orders, the full payment will be refunded upon approval of a valid return, subject to our Return & Refund Policy.

3. Shipping and Delivery

Delivery times are estimates and may vary depending on the customer's location, product availability, and other circumstances.
Customers are responsible for providing accurate and complete delivery information when placing an order.
Delivery charges apply as indicated at checkout and may vary depending on the delivery location.
Fabric Garden is not responsible for delays caused by incorrect or incomplete customer information or circumstances outside our reasonable control.

4. Return & Refund Policy

Return Window: Customers have 7 days from the date of delivery to request a return.
Eligibility: Items must be unworn and unused, with original tags attached and in their original packaging. Proof of purchase is required.
Return Approval: Customers must receive prior approval from Fabric Garden before sending an item back. Unauthorized returns will not be accepted.
Return Shipping: Return shipping charges are paid by the customer.
Advance Payment Orders: Approved returns for advance payment orders will receive a full refund of the amount paid, subject to the Return & Refund Policy.
COD Orders: Approved refunds for COD orders will be issued after deducting 4% government tax and applicable delivery charges.
Refund Processing: Approved refunds will be processed to the original payment method within 10 business days.
Banks, payment providers, or credit card companies may require additional time to reflect the refund.

For questions regarding returns or refunds, please contact:

Email: fabricgarden123@gmail.com

5. Damages and Issues

Customers should inspect their order upon delivery.
If an item is defective, damaged, or incorrect, please contact Fabric Garden as soon as possible.
We will review the issue and, where applicable, provide an appropriate resolution in accordance with our policies.